Very torn as ordered 2 cream teas by post. One for my mum, who was home to receive it and said it was beautifully packaged and lovely contents, which was the response I wanted to get when ordering it, she was happily surprised. The other cream tea I ordered was for my mother in law, who did not open the door, where the package was left outside her front door slightly under a bush (which would have been fine if a note was put through the door advising that this had been done). Even though the notes on the delivery states, "if no one answers leave it with a neighbour". Due the extremely warm conditions the UK are having at the moment the contents of the cream had to be thrown away as had been outside for more than 24 hours.
I feel the response I got back was pretty much telling me it was my mother in laws fault for not being there to take it personally but the fact I have responded to that email and have been ignored is pretty poor, especially as I mentioned before that I am living away from the UK I sent these to cheer up our (elderly) loved ones up with a gift from beautiful Cornwall.
